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American Express® Gift Cards and Business Gift Cards and American Express® eGift Cards and Business eGift Cards may be used virtually anywhere in the U.S. that accept American Express Cards, except to the extent limitations on participating locations are indicated on the back of the Card. These products may not be used at ATMs or for Recurring Billing. Additional Limitations may apply. See Cardholder Agreements for complete details.
For questions about American Express Gift Cards or Business Gift Cards, you may call 1-888-846-4308, seven days per week. American Express Gift Cards, PO Box 826, Fortson, GA 31808.
Cards are issued by American Express Prepaid Card Management Corporation. PCMC is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913823.
If you have questions about your American Express® Gift Card, please read below or call Customer Care.
What is an American Express Gift Card?
American Express Gift Cards are prepaid payment cards that can be used virtually anywhere American Express is accepted in the U.S.
How do I activate my Gift Card?
Your Gift Card is ready to use as soon as you receive it. No activation is required.
Where can I use my Gift Card?
You can use your Gift Card at millions of locations in the U.S. where American Express Cards are accepted.
Can I use my Gift Card for online purchases?
Yes, you can use your Gift Card for online purchases at merchants that accept American Express.
Can I use my Gift Card at an ATM?
No, Gift Cards cannot be used at ATMs to withdraw cash.
Can I use my Gift Card for recurring payments?
No, Gift Cards cannot be used for recurring billing or subscription services.
Are there any fees after purchase?
No, there are no fees after purchase. You can spend the full amount loaded on your card.
What if my Gift Card is lost or stolen?
Contact Customer Care immediately at 1-888-846-4308. Replacement cards may be issued with proof of purchase.
Do the funds expire?
No, the funds on your Gift Card do not expire.
What should I do if my card is lost or stolen?
Call Customer Care immediately at 1-888-846-4308, seven days a week.
Can I get a replacement card?
Yes, a replacement may be issued with proof of purchase and available balance verification.
How do I check my balance?
You can check your balance on this website by entering your card details, or by calling 1-888-846-4308.
What if my transaction is declined?
Ensure the merchant accepts American Express and that you have sufficient funds. Some merchants require the CVV for online purchases.
If you have questions about your card, please call:
1-888-846-4308
Or write to:
American Express® Gift Card
Customer Care
PO Box 826
Fortson, GA 31808
Use your American Express® Gift Card to pay for your purchases, both online and in-store.
Use your Gift Card at your leisure because funds do not expire.
Card is replaceable if lost or stolen*.
*Restrictions apply. See applicable Cardholder Agreements below.More places than ever welcome American Express Gift Cards.
There are no fees after purchase, so you can spend your money on whatever you like.
